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WorkRamp

WorkRamp

Overview

What is WorkRamp?

WorkRamp, from the company of the same name in San Francisco, is presented as an end-to-end training platform for educating employees and customers at scale. WorkRamp offers solutions for sales (e.g. sales coaching, sales bootcamp), customer success and support, and…

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Recent Reviews

TrustRadius Insights

WorkRamp has found value across multiple departments, allowing for easy content sharing and increased efficiency. Sales managers have been …
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Love this product!

10 out of 10
February 23, 2022
We use WorkRamp to onboard new employees, train sales reps on sales plays, and use the platform for continued education.
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Product Details

What is WorkRamp?

WorkRamp is an LMS for employees, customers, and partners.

Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to build customized learning experiences at scale for employees, customers, and partners. WorkRamp aims to make training easy to build and deploy for learning teams--and save businesses on costs and resources by consolidating learning across the entire business.

WorkRamp offers a product suite of learning tools to help build and sustain a corporate learning strategy that prioritizes an amazing learner experience, dynamic editing and collaboration capabilities, and visualization and reporting workflows. The vendor states that learning and enablement teams at Box, Outreach, and Plaid use WorkRamp to onboard, train, and certify people across the business. It is presented as a LMS solution helps drive business outcomes – including more revenue, happy customers, and increased employee productivity.


WorkRamp Features

Learning Management Features

  • Supported: Course authoring
  • Supported: Course catalog or library
  • Supported: Player/Portal
  • Supported: Learning content
  • Supported: Mobile friendly
  • Supported: Progress tracking & certifications
  • Supported: Assignments
  • Supported: Compliance management
  • Supported: Learning administration
  • Supported: Learning reporting & analytics
  • Supported: eLearning
  • Supported: Assessments
  • Supported: Live online learning
  • Supported: In-person learning
  • Supported: Micro-learning
  • Supported: Video learning
  • Supported: eCommerce
  • Supported: AICC-compliant
  • Supported: SCORM-compliant
  • Supported: Tin Can (xAPI) compliant
  • Supported: Social learning

Additional Features

  • Supported: Content Collaboration Tools for Editors
  • Supported: Data Visualizations & Reporting
  • Supported: CRM Integrations (Salesforce, Zendesk)
  • Supported: HRIS Integrations (Rippling, BambooHR, Workday)
  • Supported: Communication Tools Integrations (Zoom, Slack, Intercom)
  • Supported: Content Partners: Udemy, Go1, OpenSesame, Degreed, LinkedIn Learning

WorkRamp Screenshots

Screenshot of Learner Path (Onboarding)Screenshot of Content Collaboration Tools for EditorsScreenshot of Live Training Events (Instructor-Led)Screenshot of Pitch & Chat CertificationsScreenshot of Customer Training LMSScreenshot of Data Visualizations: In-App Reporting

WorkRamp Video

WorkRamp is the All-in-One LMS that your employees, customers, and partners will love.

WorkRamp Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS
Supported CountriesAMER, APAC, EMEA
Supported LanguagesEnglish, Brazilian Portuguese, Dutch (Netherlands), French, German, Italian, Japanese, Korean, Simplified Chinese (Mandarin Chinese), Spanish

Frequently Asked Questions

WorkRamp, from the company of the same name in San Francisco, is presented as an end-to-end training platform for educating employees and customers at scale. WorkRamp offers solutions for sales (e.g. sales coaching, sales bootcamp), customer success and support, and also customers, to train users of the service on product usage, product pitch (sales), as well as provide in-context support to CS agents. It can be used to launch learning academies as well.

Reviewers rate Course authoring and Learning administration highest, with a score of 9.2.

The most common users of WorkRamp are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(14)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

WorkRamp has found value across multiple departments, allowing for easy content sharing and increased efficiency. Sales managers have been able to fill knowledge gaps through self-directed learning on the platform. The software facilitates quicker and more effective onboarding and ramping up of new employees at scale. It serves as a centralized platform for internal and external training, keeping content up-to-date. Existing employees have documented their historical knowledge, benefiting new hires. WorkRamp is also used as a centralized location for primary learning materials, making enablement easier. Users have discovered additional learning courses through the platform, enhancing their learning experience. It provides outstanding customer service and a robust product offering. WorkRamp streamlines onboarding, creates a new learning and development department, and simplifies the onboarding process for new sales hires. It also serves as a content management system, enables the development of comprehensive onboarding programs, supports training and enablement initiatives, and consolidates information in one location. Users have found value in using WorkRamp for both internal and external training purposes. The software supports the creation of short resources and interactive quizzes, acts as a single repository for information, and helps users become better agents by providing detailed information and reminders for improvement. It assists in organizing tasks and projects, promotes transparency within teams, simplifies training for offsite teams, diffuses company policy changes, aids in creating learning resources, improves sales techniques, enables structured learning reinforcement through tests, makes it easier to learn updates by allowing repeated review, streamlines customer service question answering, offers an approach that teaches and tests as it goes along. In addition to these functions, users utilize Workramp to: build onboarding modules and product tutorials; certify team members; train at scale; manage team training; document processes; support SCORM; create customized material; automate processes; minimize new hire time to value; improve engagement and scalability of training; scale knowledge access; align teams; provide quick and accurate reporting; reduce certification time for sales teams; ensure asynchronous feedback and coaching; keep teams informed and up to speed; facilitate tracking of lesson performance and completion; improve productivity and performance through content delivery; organize and make sales content discoverable; convert in-person training to online self-paced training; support the delivery of training quickly and collaboratively; deliver educational and engaging material while tracking areas for improvement; consolidate system for departments to create training materials of their own.

Users of WorkRamp have made several recommendations based on their experiences with the software. The following are the most common recommendations:

Utilize the organization features: Users recommend organizing content properly using folders in WorkRamp. This helps to keep everything structured and easily accessible for users. It is suggested to have a mapped out plan for the use of portals in WorkRamp, which allows for more targeted content delivery.

Take advantage of the insights dashboard: Users highly recommend using the insights dashboard in WorkRamp. This feature provides valuable data and metrics that can help track the effectiveness of training programs.

Consider scalability and long-term suitability: Users suggest considering scalability and whether WorkRamp is the right choice for the long term needs of the team. It is important to thoroughly research and understand if WorkRamp is an engaging tool that meets all the requirements for creating effective learning modules.

Overall, users find WorkRamp to be a good software solution, particularly suitable for smaller companies with simple content creation needs. They appreciate its ease of use, customer support, and value as an internal resource. However, some users caution that it may be costly for organizations with a smaller number of employees.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
February 23, 2022

Love this product!

Score 10 out of 10
Vetted Review
Verified User
We use WorkRamp to onboard new employees, train sales reps on sales plays, and use the platform for continued education.
  • Customer service.
  • Drag-and-drop course creation.
  • Great UX/UI for both users and admin.
  • Salesforce integration.
  • Reporting.
  • Automation.
WorkRamp is great for any team that requires any sort of training - whether that's in onboarding or continued education. It's also especially helpful for teams that don't have an instructional designer or don't have a lot of time to spend on building courses. WorkRamp makes it easy!
  • Access to learning based on user groups.
  • Great customer service.
  • Consistent improvement in product and roadmap.
  • Quizzing and certification.
Learning Management (11)
80%
8.0
Course authoring
100%
10.0
Course catalog or library
100%
10.0
Player/Portal
100%
10.0
Learning content
100%
10.0
Mobile friendly
N/A
N/A
Progress tracking & certifications
80%
8.0
Assignments
90%
9.0
Compliance management
90%
9.0
Learning administration
100%
10.0
Learning reporting & analytics
50%
5.0
Social learning
70%
7.0
  • Decreased time to ramp.
  • Time saved - Access to learning without needing to go to PMMs or other knowledge experts.
WorkRamp has better user experience and user interface.
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